Here is a Contract Agreements Policy tailored in favor of VISION OF PC SERVICES Company, compliant with the Information Technology Act, 2000 (India) and other relevant Indian laws. This draft outlines legally enforceable terms for service-based transactions between the Company (Seller of Services) and the Client (Buyer of Services).
CONTRACT AGREEMENTS POLICY
VISION OF PC SERVICES COMPANY
(Compliant with the Information Technology Act, 2000 & Indian Contract Act, 1872)
Effective Date: [15/july/2025]
Jurisdiction: India
Governing Laws: Information Technology Act, 2000; Indian Contract Act, 1872; and other applicable laws
1. Purpose and Scope
This Contract Agreements Policy (“Policy”) governs all service agreements between VISION OF PC SERVICES Company (“Company,” “Service Provider,” or “Seller”) and its clients (“Client,” “Buyer,” or “Service Recipient”). The aim is to ensure legal clarity, enforceability, and protection of the Company’s commercial and intellectual interests under Indian law.
2. Definitions
- Company / Seller / Service Provider: VISION OF PC SERVICES, a registered Indian company engaged in IT services.
- Client / Buyer / Service Recipient: Any individual, business, or organization engaging the Company for services.
- Agreement: A legally binding written or electronic contract between the Buyer and the Seller.
- IT Act: Information Technology Act, 2000, as amended from time to time.
3. Acceptance of Terms
By accepting a quotation, issuing a work order, or signing an agreement (physically or electronically under the IT Act), the Client agrees to be bound by the terms of this Policy and any specific Service Agreement governed by Indian law.
4. Services Covered
This Policy applies to services offered by the Company, including but not limited to:
- Computer hardware maintenance and repairs
- Software installation and updates
- IT consultation and troubleshooting
- Network installation and administration
- Data backup, recovery, and cybersecurity solutions
- Technical support and remote assistance
5. Contractual Terms
5.1 Formation of Contract
A contract is deemed valid under the Indian Contract Act, 1872 when:
- A service quote is issued by the Company;
- The Client communicates acceptance (in writing, email, or electronic means under Section 10A of the IT Act);
- Consideration (i.e., payment) is agreed upon.
5.2 Electronic Records and Signatures
All electronic agreements, digital communications, and e-signatures executed under this Policy are valid and enforceable under Sections 4 to 10A of the Information Technology Act, 2000.
6. Payment Terms
6.1 Advance & Final Payment
- 50% advance payment is required before project initiation.
- 50% balance is payable upon delivery/completion of services.
6.2 Mode of Payment
Accepted payment methods: NEFT, UPI, IMPS, Cheque (subject to clearance), or approved online gateways.
6.3 Late Payment Penalty
Overdue payments attract a penalty interest of 1.5% per month, compounded monthly. The Company reserves the right to suspend or terminate services for non-payment.
7. Timelines and Delivery
The Company shall make best efforts to meet agreed deadlines but shall not be held liable for delays caused by:
- Client-side dependencies
- Acts of God or force majeure events
- Third-party service providers
- System failures beyond reasonable control
8. Cancellation and Refund Policy
8.1 By Client
- >72 hours before scheduled start: 75% refund of advance
- 24–72 hours before start: 50% refund
- <24 hours or post-commencement: No refund
8.2 By Company
The Company reserves the right to cancel service for breach of terms, force majeure, or non-cooperation by the Client. A pro-rata refund may be considered at the Company’s sole discretion.
9. Confidentiality and Data Security
The Company shall maintain confidentiality of all proprietary or sensitive data shared by the Client. Any data collected or processed will be handled per applicable Indian data protection rules. The Client shall also ensure not to share unauthorized third-party data.
10. Warranties and Limitation of Liability
10.1 Warranties
The Company warrants that:
- Services will be delivered with reasonable care and skill
- Any proprietary software/tools provided are virus-free and operational at the time of delivery
10.2 Limitation of Liability
The Company’s liability shall be limited to the amount paid by the Client under the respective agreement. Under no circumstances will the Company be liable for:
- Loss of profits or data
- Indirect or consequential damages
- Unauthorized software installations or client errors
11. Intellectual Property
All materials, software, configurations, and intellectual property developed or provided by the Company remain its exclusive property unless otherwise agreed. Unauthorized duplication or resale is prohibited.
12. Dispute Resolution
In case of disputes:
- Parties shall first attempt resolution through mutual negotiation
- If unresolved, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996
- Arbitration shall be conducted in [City], India
- Language of arbitration: English
- The decision of the arbitrator shall be final and binding
13. Governing Law and Jurisdiction
This Policy and all service agreements shall be governed by the laws of India. Courts in [Insert City/State] shall have exclusive jurisdiction.
14. Amendments
VISION OF PC SERVICES reserves the right to amend this Policy at any time. Updated versions will be shared with ongoing Clients or posted on the official website.
15. Contact Details
VISION OF PC SERVICES
Address: [897A, Patel Nagar West Delhi 110008]
Email: [info@visionofpc.com
Phone: [+91-8800503767]
Website: [https://visionofpc.com]Accept Terms& Condition
Acknowledgment and Consent
By signing a service agreement or engaging the Company’s services, the Client agrees to abide by this Contract Agreements Policy and acknowledges its legal validity under Indian law.
Would you like this in PDF format, or need help drafting a custom Service Agreement for a specific project or client under this policy?